Administrative assistance refers to the logistical and procedural support provided to an arbitral tribunal to ensure the smooth conduct of proceedings.
Legal Basis: Under Section 6 of the Arbitration and Conciliation Act 1996, the parties, or the arbitral tribunal with the consent of the parties, may arrange for administrative assistance by a suitable institution or individual.
Purpose: It allows arbitrators to focus on the substantive legal issues of the case while a third party handles administrative tasks such as scheduling hearings, sending communications, secretarial work, or providing translation services.
Neutrality: Utilizing established institutions (like the DIAC or MCIA) ensures that document management and case coordination are handled impartially, enhancing the transparency of the process.
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